Freight Damage
All shipments must be fully inspected before accepting goods from the freight transportation company. Make sure each itemized article is received as per original bill of lading and our order confirmation. Any shortage, damage or suspected damage must be written on the delivery receipt and given to the driver. Although Warehouse-Lighting's responsibility for loss and damage ceases after goods are accepted for shipment by the carrier, we will gladly assist you in notifying or filing freight claims and getting damaged and or lost material replaced or repaired.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at: info@blslight.com,Telephone: +86 18676009893